Research on man-machine communication was examined to gain insight into techniques for improving interactive programs through the enhancement of communicative style. The human-computer interaction is compared to a conversation, and specific recommendations for improving this interaction are enumerated. The suggestions are general in nature and are…

A research project built an author-controlled computer-assisted instruction (CAI) system to study ease-of-use factors in student-system, author-system, and programer-system interfaces. Interfaces were designed and observed in use and systematically revised. Development of course material by authors, use by students, and administrative tasks were…

An attempt is made to provide a comprehensive guide to design of the dialogues between man and computer that take place at computer terminals. Particular topics include problems with conventional alphanumeric dialogues, dialogues with sound and graphics, pyschological characteristics of computer terminal users, problems of designing dialogues for…

The command language features of 11 on-line information retrieval systems are presented in terms of the functional needs of a searcher sitting at a terminal. Functional areas considered are: becoming familiar with the system, receiving help when in trouble, regulating usage, selecting a data base, formulating simple queries, expressing single…