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| Reports - Descriptive | 1 |
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Giannini, Tula – Proceedings of the ASIS Annual Meeting, 1999
Compares the traditional model of the reference interview with a new model based on online information process. Findings offer new perspectives on the reference interview process and lend support to the adoption of a new reference model which shifts its venue from a person to person process, to one in which information itself provides the platform…
Descriptors: Computer Mediated Communication, Information Retrieval, Information Services, Interaction
Peer reviewedDempsey, Lorcan – Electronic Library, 1999
Focuses on the development of libraries and other information institutions in a new network space created by flows of data. Discusses the active user; the need for integration; rising level of infrastructure; shared activity; new divisions of labor; managing data flows; and rights and sale. (AEF)
Descriptors: Computer Mediated Communication, Computer Networks, Information Industry, Information Networks
Budzik, Jay; Hammond, Kristian – Proceedings of the ASIS Annual Meeting, 1999
Presents an overview of "Q&A," a Web-based question-answering system that mediates interactions between an expert and a question-asking user. Discusses the system's components and features; details of the implementation; evaluation; and future work. (AEF)
Descriptors: Computer Mediated Communication, Computer System Design, Information Retrieval, Information Seeking
