With both the quantitative and qualitative data from 628 responses to a set of questionnaire collected from the undergraduates of three educational institutions in central Vietnam, this study analyzed learners' needs of "intercultural communication competence" (ICC) related to their studying of English for tourism purposes and future…

When it comes to learning an additional language, it is important that teachers prepare students to communicate with different speakers, respecting and understanding the different English-accented speeches around the world. This article helps English teachers from different parts of the world embrace language variation in their lessons,…

In an ever-increasingly diverse workforce, cross-cultural communication skills are essential for success regardless of job title or task. We present an engaging and customizable 30-minute activity designed to develop participants' cross-cultural communication skills by increasing awareness and sensitivity to interpersonal differences in…

Courses: Communicating Identity, Intercultural Communication, Organizational Communication. Objectives: The goals of this unit are to stimulate communal, group-oriented thinking and to prompt civic engagement. By the end of the unit, students will be able to (1) articulate connections between class status, home ownership, and neighborhood…

While student engagement has long been associated with students' learning, development, and success, the climate and culture of historically white institutions often create barriers to engagement among racially minoritized students. Given the institutional responsibility to facilitate equitable engagement, there is a need for new policies and…

While translation was once a key component of language teaching, throughout the twentieth century, it largely gave way to methods and approaches with a greater focus on communicative competence. However, efforts have been made in the past few decades to return translation and more generally multilingual language learning to classrooms. In the…

Courses: This single-class activity is designed for an intercultural communication class. It is suitable for any course that requires a discussion about identities. Objectives: This activity helps students enhance their understanding of the concept of identities. It allows students to comprehend multiple identity markers (e.g. race, gender, and…

This assignment introduces the concept of neoliberal multiculturalism through an examination of campus-wide practices to recruit and support students of color, international students, and other students of historically marginalized backgrounds. The activity details an emerging and common scenario of universities actively recruiting diverse…

With advancements in technology, the role of the translator has expanded beyond traditional language skills to include expertise in tools such as machine translation, computer-assisted translation (CAT), and natural language processing. As the field embraces digital innovation, new pedagogical approaches emerge that combine theory with hands-on…

Intensive research attention has focused on developing students' evaluative judgement within the higher education curriculum, but little has addressed how it can be measured. The contextual nature of evaluative judgement makes it difficult to generate an encompassing instrument, highlighting the need for situated measurement tools. Against this…

Courses: This three-part semester-long assignment was designed for an undergraduate course in interracial communication. While interracial communication is the primary focus of this assignment, it could easily be adapted to a variety of courses focused on diversity with the goals of improving communication and connectedness among members of other…

This book presents a state-of-the-art, robust, and adaptable process, the Theory of Being, that offers strategies for working across Difference, and for embarking on constructive dialogue around the issues that drive us apart, both individually and collectively. Whether around racial, gender, and/or social class inequity, core beliefs, uses of…

Although many global MBA programs teach intercultural communication, what happens when the method for teaching that concept becomes mostly experiential? To answer that question, the authors took two very similar classes, both composed of working adults, a Business Communications course in Germany and a Managerial Communications course in the…

Digital literacy skills are crucial twenty-first-century skills that are required for the successful use of technology and active engagement in today's world. However, there is a lack of effective resources and guidelines for developing English as a second language (ESL) learners' digital literacy skills. Due to their increasingly important and…

Using the philosophy of mindfulness is an innovative way to teach about perception. By participating in a mindfulness awareness practice, engaging in an activity with all your senses and being in the moment without judgment, students learn about the concepts of perception and mindfulness; analyze their personal perception process before and after…