This paper explores behavior patterns that inhibit effective communication in everyday, educational, and business cross-cultural settings. Opportunities to change these inhibiting patterns, metaphorically referred to as "stumbling blocks," into building blocks or tools for successful intercultural understandings are discussed in the…

Both North American and Latin American business professionals were investigated in a study that focused on the perceived communication problems between the two groups. A number of major areas of interest were considered, including the following: (1) source of credibility (what dimensions of personality were seen as most desirable in the…

A comparative study of turn-taking in North American and Spanish conversation investigated (1) differences in styles for the two cultures and (2) any resulting misinterpretation of communicative intentions. Data for the first were drawn from two dinner parties, one with four American women, conducted in English, and one with four Spanish-speaking…