This study explores the relationship between intercultural contact (IC) and intercultural communication competence (ICC) among Chinese international students at Lancaster University, UK. Using a mixed-methods approach, the research analyzes the frequency and nature of IC and self-assessed ICC levels. Findings reveal a predominance of indirect IC,…

This study employs the Delphi method to ascertain intercultural scholars' current consensus on a definition, specific components, and key evaluation criteria of intercultural competence. Sixty-eight leading intercultural scholars from Euro-American and East-Asian countries participated in this study. The results are largely congruent with the…

This study investigates the impact of cosmopolitanism's sub-dimensions (cultural, ethical, transnational media usage, and inclusive communication cosmopolitanism) and digital readiness on Korean university faculty members' intention to embrace globalization and online education. A questionnaire was administered via the University Innovation…

This white paper is a conceptual summary of a think tank discussion sponsored by The Forum on Education Abroad. Following the traditional use of "white paper" as a call to action in specific contexts, this paper defines the contexts of programming for education abroad and for domestic diversity education and argues for an incorporation…

Librarians at a large Midwestern university integrated intercultural competencies into an information literacy course taught annually to over 100 first-year business students. The interventions aim to improve intercultural skills and characteristics as defined by the American Association of Colleges and Universities (AACU) Intercultural Knowledge…

In an ever-increasingly diverse workforce, cross-cultural communication skills are essential for success regardless of job title or task. We present an engaging and customizable 30-minute activity designed to develop participants' cross-cultural communication skills by increasing awareness and sensitivity to interpersonal differences in…

In the divided society of Israel, educators committed to the future and the well-being of young people should incorporate peace education in all the dimensions of doing and learning in the educational system. While the formal educational system does not have a peace education policy, throughout the country, many schools undertake diverse practices…

Cultural competency and intercultural communication have gained more attention in the global workforce market as employers increasingly find intercultural communication skills in short supply among graduate hires. This study explored college students' awareness of their intercultural communication experiences. This study aimed to assess students'…

A lack of cultural intelligence (CQ) creates a lack of trust in global virtual teams (GVTs). Study findings examine how leaders demonstrate CQ, trust in GVTs, and provide strategies for organizations. This qualitative single-case study explores how leaders of US-based GVTs in the financial industry demonstrate CQ and trust and strategies to…

This paper revisits two teacher-education contexts which we independently researched. Both contexts invested in teacher-professional transformation, presenting unique puzzles in our respective data analyses. Bringing together Bakhtinian dialogic theory and Natural Inclusionality (Rayner, 2017), we return to these puzzles in a reflective dialogue.…

A growing number of studies on students' intercultural interactions and learning in higher education contexts have placed cosmopolitanism and agency at the centre of conceptual and empirical inquiry. The concept of 'cosmopolitan agency' has been proposed as a hallmark of intercultural relationships, such as friendships, between international and…

This article examines the process of developing intercultural and linguistic competence among students in pedagogical universities in Kazakhstan. Among the country's rich ethnicities and languages spread across the country, the study examines the multiple challenges and opportunities faced in building cross-cultural understanding among students.…

Based on discussions of cultural empathy in intercultural communication and counselling and multicultural psychology, this paper presents a model and a measure of cultural empathy suited for a broad range intercultural interactions -- the Intercultural Empathy Index (IEI). We examined the IEI's psychometric properties via two studies involving…

Almost every course in higher education involved some form of multicultural group work activities and these have resulted in numerous problems for undergraduates due to the attitudinal and cultural differences. This study aims to find out the undergraduates' attitudes as well as the effect of cross-cultural differences towards multicultural group…

The development of intercultural competence is a crucial part of foreign language (FL) education, yet it remains under-explored in teaching materials and teacher education. Transnational perspectives on FL teaching, and specifically literary texts on migration and exile, may help expand teaching beyond the traditional monocultural focus and…