This study aimed to learn the subjective experiences of higher education business students pursuing intercultural development goals. As part of their academic programs students completed the Intercultural Development Inventory (IDI) assessment and received intercultural competency scores. Subsequently, they created personal goals to further…

Research about the internationalisation of higher education has expanded rapidly in recent decades with few attempts to map available evidence. This scoping review provides a synthesis of articles about how internationalisation practices specifically impact students' outcomes and experiences. We identified 967 articles in 21 thematic categories,…

Purpose: The aim of this article is to address some aspects of a cross-cultural interview study conducted in a PhD research project. This is done by reflecting on and discussing the influence of language and culture on the research process, as experienced by the researcher. Design/methodology/approach: The experiences have been taken from an…

The article explores how intercultural relations can be fostered at the level of an undergraduate university degree during the pandemic. It offers one specific intervention within intercultural education to provide new ways of thinking about how intercultural relations can and do happen. By drawing on the "self-reflexive narratives" of…

The research was conducted at a public university in Bangkok, utilizing the Personal Report on Intercultural Communication Apprehension (PRICA) to measure Intercultural Communication Apprehension (ICA). The study aimed to compare the ICA levels among three groups of students within the same university: bachelor's degree students majoring in…

This qualitative case study examines the concept of 'internationalisation at a distance (IaD)' by investigating the learning and academic socialising experiences of international students in online higher education (HE). Amid the evolving landscape of global HE, the COVID-19 pandemic has accelerated the adoption of distance education, creating a…

Nearly half the world's people are bilingual, but many have no clear understanding of what--aside from being fluent in more than one language--bilingualism means. This lively introduction by linguist Penelope Gardner-Chloros covers everything a bilingual (or curious monolingual) individual might want to know. The book discusses how bilingualism…

A lack of cultural intelligence (CQ) creates a lack of trust in global virtual teams (GVTs). Study findings examine how leaders demonstrate CQ, trust in GVTs, and provide strategies for organizations. This qualitative single-case study explores how leaders of US-based GVTs in the financial industry demonstrate CQ and trust and strategies to…

This article presents a reexamination of intercultural components in prominent, recent technical professional communication textbooks. This examination reveals the need for the technical professional communication field to establish a dynamic definition of culture as well as presents a possible definition, presents areas where textbooks have…

Despite clear claims that higher education institutions prepare graduates for a world that is increasingly globalised, diverse and interconnected, how best to develop intercultural competence in places of learning is less clear. Drawing focus to a purpose-built intercultural programme, this paper explores the development of intercultural…

Business communication teachers navigate a constantly changing pedagogical geography shaped by technology and breakthrough discoveries in linguistics, psychology, and neurobiology. "My Favorite Assignment" is designed to speed new teaching methods to the classroom. This article gives readers 11 teaching innovations on report writing,…

In this study we measured the effect of COIL on intercultural competence development using a quasi-experimental design. Our sample consisted of 108 undergraduate students from two universities, one located in the Netherlands (NL) and one in the United States (US). Students' self-reported intercultural competence was measured using a pre-post…

Is it possible for young people to develop intercultural understanding through an ocean-crossing sailing voyage? What would happen to intercultural communication in a tall-ship space? This article unpacks the process of interculturality construction and participants' identity negotiation within an ocean-sailing setting. It applies an analytical…

The paper underscores the need for including assertiveness skills training for international business students amidst the growing demand for other interpersonal skills such as empathetic communication, strong listening capabilities, conflict handling, and tackling difficult conversations. While these skills increasingly dominate the screening…

The aim of this phenomenological study was to explore South Korean university students' views of the importance of intercultural communication. It also sought to obtain participant recommendations on how to improve awareness of intercultural communication in their personal lives, on campus, and in society. Intercultural communicative competence is…