People live in an era of social, enterprise-oriented, and increasingly cloud-based technology; a dramatic shift away from stand-alone isolated silos that previously dominated. Computing systems can flourish today only when built to easily exchange data and services. An application that stands alone may provide practical functionality but may not…

The limitations of home Internet connections make Personal Videoconferencing (PV) interaction vulnerable to network trouble. This dissertation explores how novice couples collaboratively manage PV network trouble so as to carry on their conversation. It is found that transmission/reception and their perturbations are material frames for…

Cloud computing is definitely a thing now, but it's not new and it's not even novel. Back when people were first learning about the Internet in the 1990s, every diagram that one saw showing how the Internet worked had a big cloud in the middle. That cloud represented the diverse links, routers, gateways, and protocols that passed traffic around in…

In this dissertation, the author examined the capabilities of virtual private networks (VPNs) in supporting teleworking environments for small businesses in the food marketing sector. The goal of this research was to develop an implementation model for small businesses in the food marketing sector that use a VPN solution to support teleworker…

In early 2004, the Hilton Hotels Corporation (HHC) required that all of its hotels (both owned and franchised) install high-speed Internet access (HSIA) in all of their rooms by June 2004. This case focuses on how one of its franchise properties located on the northern gulf coast of Florida (the Hilton Sandestin Beach Golf Resort &…

The literature on globally networked learning environments (GNLEs) has predominantly focused on research or classroom partnerships in higher education that usually involve traditional students enrolled in traditional degree programmes. However, the driving motivation behind GNLEs--learning in partnership across institutional and national…

Information, communication, and educational technologies hold promise to connect geographically isolated rural communities, offering adults greater access to educational, financial, and numerous other resources. The Internet and computer-based network technologies are often seen as remedies for communities in economic decline, but they also have…