With the advent of computer technology, researchers and instructors are attempting to devise computer support for effective collaborative technical writing. In this study, a computer-supported environment for collaborative technical writing was developed. This system (Process-Writing Wizard) provides process-oriented scaffolds and a synchronous…

Prior research has highlighted the value of using wikis to support learning. This paper makes the case that the wiki has several properties that are particularly amenable for constructing applications that support the "collaborative" part of a variety and range of different time/different place student collaborations. In support of the argument,…

Future CSCL technologies are described by the community as flexible, tailorable, negotiable, and appropriate for various collaborative settings, conditions and contexts. This paper describes the key design issues of a generic synchronous collaborative learning environment, called Omega+. In this approach, model-based genericity is applied to the…

Recent research on annotation interfaces provides provocative evidence that anchored, annotation-based discussion environments may lead to better conversations about a text. However, annotation interfaces raise complicated tradeoffs regarding screen real estate and positioning. It is argued that solving this screen real estate problem requires…

This paper describes the development of augmented group awareness tools that take mutual user ratings of their online discussion contributions as input, aggregate these data, and visually feed these data back to the members in real time, thereby informing participants about how the group as a whole perceives their contributions. A specific group…

We examine the effect of online Argumentation Vee Diagrams (AVDs) on the quality of students' argumentation during asynchronous, online discussions. With AVDs, students develop arguments on both sides of a controversial issue and then develop an integrated, overall final conclusion. In this study, students used AVDs individually before composing…

This article presents findings from a comparative case study of the learning experiences of two graduate students in an online action research course. The key roles played by reflection and co-reflection, an emerging concept, are identified through the use of narrative analysis. Co-reflection is a collaborative critical thinking process mediated…