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Carter, David S.; Janes, Joseph – Library Trends, 2000
Presents results of an exploratory study attempting to establish a methodology for the unobtrusive analysis of a digital reference enterprise. Logs of over 3,000 questions asked of the Internet Public Library in early 1999 were analyzed on the basis of questions asked, self-selected demographic information, how those questions were handled, and…
Descriptors: Data Analysis, Electronic Libraries, Information Services, Internet
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Bishop, Ann Peterson – Library Trends, 1995
Assesses the ease of use and usefulness of network journals through a review of content, format, and policies of seven scholarly journals published primarily on the Internet. Discusses problems, advantages over print journals, and requirements for future scholarly network journals based on current technology, industry trends, and interviews with…
Descriptors: Electronic Journals, Electronic Publishing, Futures (of Society), Information Policy