Digital initiatives have become increasingly common in academic libraries, but inconsistent definitions, standards, and expectations limit and, in some cases, negatively impact the effectiveness of practitioners. This article explores the discourse surrounding professional titles and responsibilities in digital initiatives within North American…

This study examines the process of requesting copyright permissions through the Copyright Clearance Center's (CCC) pay-per-use service for electronic course reserves at the Penn State University Libraries in 2008. The authors investigate the efficiency of this process as a function of the percentage of permission requests successfully mediated by…

Looking at 2003-2009 LibQUAL+ responses at research-oriented universities in the United States, faculty library users report a significant and consistent rise in desires and expectations for library-provided online tools and websites, even as student user groups show declining or leveling expectations. While faculty, like students, also report…

The Internet has changed how scholars perform their research. With more and more content available online that is fully searchable (often even for free), it is not surprising that students and others may turn there first before coming to the library. This study aims to identify the utility of three of the largest free access points to print…

Libraries nationwide are in yet another phase of belt tightening. Without an understanding of the economic factors that influence library operations, however, controlling costs and performing cost-benefit analyses on services is difficult. This paper describes a project to develop a cost model for collaborative virtual reference services. This…

In spring 2005, a task force of Oregon State University librarians investigated whether undergraduates would gravitate toward subject portals tentatively named "virtual college libraries." A literature review and Web site inventory shaped our definition of a virtual college library. A preliminary needs assessment consisting of an online…

This study examines undergraduate students' research habits in a strictly electronic library environment at a large public university. Unlike most information commons, the campus' electronic library is not housed within a traditional library space and provides access to electronic research materials exclusively. This study finds that undergraduate…

Explores Digital Library development partnering as a strategic response to the problem of competitive convergence, and the value added to information by providing its "context of use." The latter is of strategic interest to libraries as the critical information need of library users shifts from information access to relief from abundance…