In this brief article, University of Dayton Discovery Services Librarian Christina Beis describes how she manages the life cycle of electronic resources which includes access, discovery, assessment and problem resolution. Adoption and development of new workflows is essential to the success of this newly created position. Beis describes how she…

This publication follows the tradition of publishing selected papers from Pacific Islands Association of Libraries, Archives and Museums (PIALA) annual conferences. This 21st annual conference was held in Kosrae, Federated States of Micronesia, November 14-17, 2011. The volume begins with a listing of the members of the PIALA 2011 Planning…

With celebrities discussing Twitter on television talk shows, Facebook being used by people to share pictures of their grandchildren, and academic seminars being delivered in Second Life, it is hard to get through a day without being faced with some sort of social networking tool. Librarians often talk about the importance of outreach and of…

Far more people are familiar with their local public or college library facility than their library's website and online resources. In fact, according to a recent survey, 96% of Americans said they had visited a library in person, but less than one-third have visited their online library. Since everyone agrees that online library resources are…

Since 2004, Buffalo State College's E. H. Butler Library has used the Information Commons (IC) model to assist its 8,500 students with library research and computer applications. Campus Technology Services (CTS) plays a very active role in its IC, with a centrally located Computer Help Desk and a newly created Application Support Desk right in the…

Web 2.0 challenges libraries to change from their predominantly centralised service models with integrated library management systems at the hub. Implementation of Web 2.0 technologies and the accompanying attitudinal shifts will demand reconceptualisation of the nature of library and information service around a dynamic, ever changing, networked,…

As more users access library services remotely, it has become increasingly important for librarians to reach out to their user communities and promote the value of libraries. Convincing the faculty and students in the sciences of the value of libraries and librarians can be a particularly "hard sell" as more and more of their primary…

This study provides an overview of the various products available for library patrons with blindness or visual impairments. To provide some insight into the status of library services for patrons with blindness, a sample of American universities that are recognized for their programs for students with visual impairments was surveyed to discern…

Integration of library services into the portal that Lasalle University recently implemented for the entire campus is described. In addition to learning the technical aspects was the need to inspire change in the communication culture of the university and to rethink how the library provides services.

Blogging offers an alternative and sometimes superior way to communicate with library patrons. It provides an opportunity to speak more directly to them, and it does so in a manner that is more comfortable and convenient for all involved. A library's Web site may be the only interaction that patrons have with the organization, so it makes sense to…

In spring 2005, a task force of Oregon State University librarians investigated whether undergraduates would gravitate toward subject portals tentatively named "virtual college libraries." A literature review and Web site inventory shaped our definition of a virtual college library. A preliminary needs assessment consisting of an online…

Technostress--the challenge of keeping up with changing technology--has been one of the few constants in professional lives for the past 30 or more years. In this paper, the author addresses what constitutes "best practices" for keeping up with rapidly changing technology.

Virtual tours delivered via the Web have become a common tool for both instruction and outreach. This article is a case study of the creation of a virtual tour for a university library and is intended to provide others interested in creating a virtual tour of their library the opportunity to learn from the mistakes and successes of fellow…

The University of Nevada, Reno (UNR) Libraries initiated its spin on digital libraries as a partner in a W. M. Keck Foundation grant awarded to the university in 1997. The overall grant ($2,250,000) supported a variety of earth science-related projects at UNR. The UNR Libraries's portion ($450,000) funded establishment of the W. M. Keck Earth…

Six models are developed to analyze the cost options the University of California faces in providing access to academic journals. The driving force in this analysis is a movement by publishers to deliver the content of their journals via the Internet. The models assume electronic access will always be provided. Researchers like this capability…