This study examined the user-interface design characteristics of 107 Fortune 500 B2C e-commerce Web sites and industry differences. Data were collected from corporate homepages, B2C product/service pages, B2C interactive shopping pages, as well as customer satisfaction of 321 online shoppers. The findings indicate that (a) to attract online…

Although it is becoming easier to share materials via the Internet, the process is still not transparent, especially when cross-platform transfers are involved. This article reviews common protocols and discusses several utilities and strategies for exchanging information online. Includes a table listing transfer and compression protocols, common…

Describes the development of "Online" magazine, considers the impact it has had on its target audience of online searchers, and discusses changes in the online information field during the last 20 years. Topics include growth of the Internet; price competition; quality of information; and user interfaces. (LRW)