The present study analyzed the use of conversation analysis (CA) in online interaction. The aim of the study is to describe the patterns of turn taking, repair, and the adjacency pairs in the online conversation. Employing a qualitative research methodology, data were taken from an online conversation about how to learn English, taking place in…

This study explores digital competence education by looking into how discourse in a typical digital competence framework for educators may or may not promote democracy in the way it features information and communication technology (ICT). The authors examined the Norwegian "Professional Digital Competence Framework for Teachers," which…

Scholars have often highlighted the intrinsic features of technology to support the generation and sharing of ideas (Craft 2011). By studying user interactions within informal online communities, researcher can elucidate the ways technology impacts creativity and learning within these groups. This qualitative content analysis (Hsieh and Shannon…

School rating websites are increasingly used by parents to assess the quality and fit of U.S. K-12 schools for their children. These online reviews often contain detailed descriptions of a school's strengths and weaknesses, which both reflect and inform perceptions of a school. Existing work on these text reviews has focused on finding words or…

Unprecedented advances have been seen in E-commerce with the spread of digital commerce and customer relations on commercial websites, such as Amazon. As a result, investigation of this type of communication has opened up new horizons for discourse analysts. This study aims to identify the complaint strategies used by customers and the reasons…

Internet users' comments in online spaces have attracted researchers' attention in recent years. Although this data is typically publicly available, its use requires careful consideration so as to not cause harm to the users, while complying with the terms and conditions (Ts & Cs) of the online spaces. However, the Ts & Cs and researchers'…

During an online webinar, a question and answer (Q&A) segment is a valuable time during which audience members can petition an institution's hosting representatives to clarify, expand upon, or otherwise assist with questions or issues that remain after a presentation has been made. As would be the case in any information-dissemination event,…

The advent of technology has made the Internet a fertile ground for much literacy learning to take place, and how to use the Internet discourse for language learning remains to be explored. The current study adopted a language-awareness approach to raise students' awareness of the forms and function of online language. A sample online comment…

The acquisition of a particular language and its standard norms of use have been traditionally channeled through education, dictionaries and institutional publications, but more and more, the internet has become a recurrent platform to consult norms and rules, through different forms of electronically mediated communication in which language users…

The Internet is used to create a grassroots counter-hegemony force. However, how individuals can effect changes to the development of language policies, especially in contexts such as China, is understudied. This study analyses three different forms of online activities -- self-generating content, interaction, and discussion -- to demonstrate how…

This discourse analysis study examines the final moments of selected online sermons delivered by America's leading evangelical pastors and speakers, paying particular attention to the language employed in the presentation of Christian gospel tenets, the public invitation for salvation, the altar call that identifies new followers, and the…

As the English language continues to evolve through time, many of its structures and functions changed, which made it even realizable that the smallest unit in a discourse can play a crucial role in communication. Hence, this present study is an attempt to investigate the phenomenon and further delve into the discourse-pragmatic functions of…

In light of evidence that the Internet, participatory media, and online communities are increasingly central to civic and political life, this article investigates online political discourse as a context of youth civic development. Drawing on a national survey of 2,519 youth, ages 15 to 24, we find that exposure to conflict in online discourse is…

The global rise of 'neo-populism', culminating in the election of the populist Republican candidate Donald Trump to the US presidency, has been accompanied by a notable backlash and resistance to what has been categorised as governing/dominating 'elites', including HE academic institutions. Populist critiques centre on a perceived climate of…

How professional development is delivered in today's networked world has shifted greatly, and research into online spaces of learning is growing. Numerous questions, however, remain regarding how online spaces can be leveraged to foster meaningful conversations that address current critical educational issues. This qualitative study examines the…