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Albers, Michael J. – Journal of Technical Writing and Communication, 2009
With the rise of Web pages providing interactive support for problem-solving or providing large amounts of information on which a person is expected to act, designers and writers need to consider how a person interacts with increasingly complex information-rich environments and how they intend to use the information. This article examines some of…
Descriptors: Web Sites, Navigation (Information Systems), Design, Design Requirements

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