Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…

This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

This paper proposes a design for the electronic book based on discussions with frequent book readers. We adopted a conceptual framework for this project consisting of a spectrum of possible designs, with the conventional bound book at one difference pole, and the laptop computer at the other; the design activity then consisted of appropriately…

Interactive television (iTV) is a new media technology that has great potential for supporting second language learning, particularly for independent adult learners. It has many characteristics demanded by modern second language (L2) learning theories and is technologically quite sophisticated. However, in order for it to succeed it needs to fit…