Discussion forums have been used to support organizational communication and they have become a candidate for study of organizational behaviors. However, online behaviors of NGOs have been insufficiently studied compared to those studies conducted in education and industries. Our empirical study examined how social workers in one NGO used an…

Twenty-one scholarly papers and fourteen abstracts comprise the content of the ninth annual "Brick and Click Libraries Symposium," held annually at Northwest Missouri State University in Maryville, Missouri. The peer-reviewed proceedings, authored by academic librarians and presented at the symposium, portray the contemporary and future…

In response to the increased use of the Internet for information access and dissemination, and the explosion in the availability of resources which may be of interest to end-users, a number of services are now available which provide access to selected and evaluated resources. Many existing Internet search tools are inadequate due to the high rate…

ERes, an electronic reserve system, allows faculty and staff to make documents available on the World Wide Web without requiring any technical skills. The system was developed at Santa Clara University (California). This paper provides an overview of ERes and includes: technical information; the user interface for entering and viewing documents;…