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Meyer, Janet R. – Communication Monographs, 2002
Notes that when making requests, speakers often pursue an influence goal and a secondary goal. Examines whether effects of situation features on the importance of secondary goals depend on the kind of request being made. Finds the effect of situation features on the importance of secondary goals often depends on request type. Suggests implications…
Descriptors: Adjustment (to Environment), Behavioral Objectives, Communication Research, Context Effect

Bippus, Amy M. – Western Journal of Communication, 2000
Explores the factors affecting the outcomes experienced by distressed persons (undergraduate students) when their comfort providers use humor during comforting interactions. Explains that results indicate the skillfulness of the comforting behavior, specific qualities of humor used, and the relationship between interactants predicted behavior.…
Descriptors: Behavioral Objectives, Communication Research, Emotional Disturbances, Higher Education