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Di Ferrante, Laura – ProQuest LLC, 2013
This work is an analysis of small talk in the workplace. The study is intended to fill two main research gaps in the relatively young field of small talk in the workplace studies: On one hand, the lack of quantitative data that would account for the dimensions and the proportions of the elements of small talk interactions; on the other hand, the…
Descriptors: Discourse Analysis, Interpersonal Communication, Work Environment, Sociolinguistics