In this study we bring together Argyris and Schön's theories of interpersonal effectiveness and research on negotiation to develop a model of effective leadership behavior in conversations involving actual or anticipated disagreement. A concurrent mixed-methods design was used to assess shifts in how 18 Australian superintendents responded to…

A lesson involving a housing project location game develops students' skills in analysis, decision making, and oral and written communication. (Author/AV)

Based on the view that making social concepts and feelings concrete would help children in primary grades to take turns, cooperate, and solve their problems respectfully, this curriculum uses a story about the Rainbow Kids, an imaginary community of children, to introduce children to social concepts and conflict resolution skills. The Rainbow Kids…

This document contains the instructional materials developed and presented in workshops on conflict resolution at a regional hospital. The workshop covers analyzing conflict and conflict resolution strategies and their effects. The guide includes a workshop mission, overview, information sheets, work sheets, key questions and answers, and…

One of a series of pre-apprenticeship training modules, this self-paced student training module deals with the nature of interpersonal conflicts and ways of solving them. Included in the module are the following: cover sheet listing module goals, title, and performance indicators; introduction; study guide/check list with directions for module…

This document, which was developed to assist individuals working in publicly sponsored literacy programs in Georgia, offers instructional plans and practical strategies designed to help teachers help students of adult literacy, adult basic education, General Educational Development, and English as a second language build stronger personal…

The negative influences on children's development in war-torn Yugoslavia stimulated the development of The Good Will Classroom (GWC), an intervention program designed to promote tolerance, social responsiveness, assertiveness, and proactive behavior. This article describes the components and implementation of GWC, which is structured as…

The goal of this unit is to assist students in understanding and practicing pro-social skills as alternatives to aggressive behavior. Intended for grades four to seven, the unit contains seven modules: (1) "Self-Appraisal"; (2) "Relaxation"; (3) "How to Listen"; (4) "Communicating Your Wants to Others"; (5)…

This programmed text for self-study provides information on conflict resolution in the workplace. Part of a series of such texts, the book presents examples of familiar situations involving work-related conflicts. The text then discusses two possible answers and explains why one or the other is appropriate for conflict resolution. Through such…

Management scholars have encouraged newer approaches to management education combining cognitive lessons with active experiential activities. This article describes how surveys, originally intended for collecting conflict-management data, can be introduced in the classroom to catalyze a deeper understanding of conflict. This article exemplifies…

This book is a resource guide that provides examples of cooperative activities and techniques that teachers can incorporate in and adapt to their own classrooms. The premise upon which the book is based is that a cooperative environment stimulates children to explore the aspect of school life that appeals to them--the chance to play with…

This guide is designed to provide counselors and training instructors with the materials to teach clients the human survival skills necessary for job success. Ten one-hour training sessions which offer an action-oriented approach emphasizing conceptual skills such as planning, communication, and decision making include: (1) the importance of…

This workplace skills course on communication strategies at work is designed to begin the process of building effective communication skills for use in the workplace as well as in personal relationships. Introductory material includes a course description and objectives. The course consists of four sessions, each of which has these components:…

This workplace skills course on communication is designed to build on the communications strategies at work course. The focus of the course is the importance of team building, reaching consensus, and conflict resolution as part of the communication process. Introductory material includes a course outline and course topics. The course consists of…

The "Dynamics of Relationships" program was originally designed as a preventive approach to the many social ills affecting young people and families today. This teacher's manual for the program provides objectives and activities for helping students develop and maintain a strong and secure self-image, effective communication and coping…