Relational Communication, Satisfaction, Compliance-Gaining Strategies, and Compliance in Communication between Physicians and Patients.

Burgoon, Judee K.; And Others

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Peer reviewed

ERIC Number: EJ356681

Record Type: Journal

Publication Date: 1987

Pages: N/A

Abstractor: N/A

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Relational Communication, Satisfaction, Compliance-Gaining Strategies, and Compliance in Communication between Physicians and Patients.

Burgoon, Judee K.; And Others

Communication Monographs, v54 n3 p307-24 Sep 1987

Indicates that perceived rational communication between physicians and patients is strongly related to affective, cognitive, and behavioral satisfaction. Also indicates more expressions of receptivity, immediacy, composure, similarity, and formality and less dominance by the physician are associated with greater patient satisfaction. (NKA)

Descriptors: Behavior Patterns, Communication Research, Interpersonal Communication, Interpersonal Competence, Patients, Physician Patient Relationship, Physicians

Publication Type: Journal Articles; Reports - Research

Education Level: N/A

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Language: English

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