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Buttny, Richard – Communication Quarterly, 1987
Examines how account episodes are organized as a communicative practice. Finds that account episodes involve minimally a three-part sequence: problematic event, accounts, and evaluation. Indicates that accounts may be seen as a local solution to the problem based on a person's practical reasoning to prevent the loss of face. (JD)
Descriptors: Behavior Patterns, Communication Research, Conflict Resolution, Critical Thinking
Peer reviewed Peer reviewed
McCroskey, James C. – Communication Quarterly, 1976
Descriptors: Behavior Patterns, Behavior Theories, Behavioral Science Research, Communication Apprehension