Originally conceptualized by Chester Pierce (1970), microaggressions have taken on increasing utility in recent years as a tool to teach undergraduate students about everyday forms of oppressive behavior. As the concept gains increased currency in educational contexts, however, it is important to consider the ways in which individuals understand…

Transitioning into civilian life after military service is a challenging prospect. It can be difficult to find employment and maintain good mental health, and up to 70 percent of veterans experience homelessness or alcoholism. Upon discharge, many veterans pursue higher education as a way to reintegrate into civilian society. However, many studies…

Examines the nature of communication symbols in American society in an attempt to interpret features of racist language. See CS 703 548 for availability. (MH)

Cultural differences are very much a part of international trade and global competition and companies which are currently in, or would like to engage in, international trade must be willing to adapt to foreign cultures with a firm understanding of national and individual environmental factors. Successful intercultural communication includes an…

This booklet provides guidelines to produce effective, responsive business letter writing, which promotes public relations, gives plain answers to questions, clearly states requests for additional information, and increases office efficiency and economy. Four major characteristics of such letters are discussed: (1) brevity and the avoidance of…