Describes a training program designed to increase assertiveness and interpersonal skills. Program contains three major components: work situation problem solving; continuing in-house training, and evaluation. Methods include videotaping, group discussion, and role-playing. Discusses facilitator's role. Reports pilot test results concerning…

Reports on a study of the relationships between assertiveness and cooperativeness dimensions of conflict styles among 202 graduate business students. Finds that preferences for assertiveness are reflected in both strategic and tactical use of behaviors. Also finds cooperativeness is associated with last-choice behaviors. (CFR)

This study examined the relation of social situation variables and children's gender to children's social problem solving ability in potentially unsafe situations. A total of 62 preschoolers (mean age 4.4 years) were shown a series of four vignettes. In two vignettes, an adult or a child asked a second child to cross a street. In two other…

Emotional intelligence (EI) is emerging as an area of interest in leadership development. Recent research stresses how valuable strong EI skills are to the success of the person, team, organization, and society. Unlike IQ, emotional intelligence skills can be improved with focused training, coaching, and lifespan experiences. Effectively used,…

Designed for teaching students in regular and special education classes, the guide provides an instructional approach (as opposed to a counseling approach) to teaching social and behavioral skills. This approach, based on the premise that behavioral skills can be developed through instruction, drills, and applied practice, employs concepts from…