Positions in organizations serve as organizational frameworks for the performance of roles. The views of a role vary. Conflicting views leave the position-holder with seven options, only one of which is viable. That one, an open problem-solving confrontation, may require some inservice education in interpersonal relations. (AG)

The paper considers the efficacy of role reversal, used in conflict situations, for reducing distortions in perceptions of the opponent's position, for increasing understanding of the opponent's position, for clarifying communication during negotiations, and for inducing cooperative behavior in conflict situations. It was noted that little…

Principals occupy apex positions, and like all high level executives, they are subject to fierce pressures and stresses. Discusses the nature of the role situation and presents a strategy that may help principals cope with the rising demands of the job. (Editor/RK)

The authors present a model which follows the development of a male-female relationship through dating, marriage and divorce. They discuss the factors that cause friction between a husband and wife and offer procedures for coping with such friction. (SE)

A report based on information gathered by interviewing ten family day care mothers is presented. The following categories represent the problem and need areas discussed by the day care mothers who were interviewed: Activities, Problems with Natural Parents, Relating to the Children, and Financial Problems. The mothers were asked to discuss any…

This paper addresses the use of one technique, role play, in the resolution of conflictual situations at various levels in the school system. While a variety of options for dealing with conflict are discussed, primary emphasis is given to that method which resolves the conflict and leaves the relationship intact. The method of role play and its…

This book grew out of a course at Harvard University's Kennedy School of Government (Massachusetts) in leadership designed to give students insight and tools for working in various official and unofficial roles where leading others can become essential to effective performance. After an introduction, Part 1 presents an overview of the meaning of…

Vitkus and Horowitz (1987) found that lonely people demonstrated adequate social behavior when they were assigned to controlling interpersonal roles. Despite this successful performance, they evaluated themselves and their behavior negatively. Study 1 replicated these findings and extended them to naturalistic interactions. In a hypothetical…

This preliminary report discusses a study designed to test whether improved organizational problem solving could be produced in a school faculty by training in interpersonal communication skills. The training intervention, in a junior high school, used exercises designed to increase awareness of interpersonal and organizational processes. Rather…

A manual is presented to help incorporate team development into training programs for nurse practitioners, physician assistants, and primary care physicians. It is also directed to practitioners who wish to improve teamwork and is designed to improve the utilization of the nurse practitioners and physician assistants. A group of one or more…

"Teachers and students play games quite as much as lovers, diplomats, husbands, and wives. Teachers come to class equipped with 'Threat' cards and students with 'Mischief' and 'Defiance' cards." Exercises in this book can help people, including teachers, students, administrators, and community groups, to overcome their reliance on "game-playing".…