Purpose: The purpose of this paper is to study the use of blended learning in the workplace and questions whether interpersonal interaction facilitates learner engagement (specifically behavioral, cognitive and/or emotional engagement), and if so, the means by which this occurs. Design/methodology/approach: A qualitative approach was taken to this…

The New York Telephone Company recently improved its customer relations through the development of a transactional analysis training program for its employees. The program's four phases are described. (Author/BP)

Is a brief description of the pioneering postdivorce counseling service of the Conciliation Court of the Superior Court of Los Angeles County, California. Discusses rationale for the program, goals and procedures, clinical questions generated by postdivorce counseling, and the psychodynamics of postdivorce conflicts. (Author)

Relates speech communication and employment interviewing by applying a developmental theory of interpersonal communication to the initial job interview. Provides a self-validation model that is analogous to interpersonal perception theory. (Author)

This article discusses a technique the authors have designated Family Photo Reconnaisance. They describe the rationale for and process of utilizatizing family photographs and movies in family therapy sessions to evoke past events and memories and to uncover feelings about these occurrences and the people involved in them. (Author)

Within diverse sets of nonmarital relationships it is postulated that similar developmental stages emerge. Delineation of these stages provides a framework for understanding the many complexities of nonmarital interacting systems. Five hypothetical developmental stages are presented and applied to two types of nonmarital dyads. (Author)

At Western Illinois University a three segment workshop has been initiated to help participants become aware of intimacy skills and facilitate their actual practice. The model has three separate sections; each is devoted to a distinct but related series of concepts and activities. (Author)

A pre-marital assessment method is described which utilizes interviews with the young couple, with both sets of parents and group interviewing with all six key persons involved in the plans for marriage. The use of selected tests and particular methods of examining the couple's relationship are discussed. (Author)

Restoration of a major social role to institutionalized aged through a program of social interaction and socialization with adult mentally retarded is described and evaluated. The over-all findings encourage this innovative opportunity for institutionalized aged. (Author)

The author describes a three-step technique for helping couples communicate better with each other. This technique involves an acknowledgement of verbal renunciation of the right to vent anger through fighting, and a request for help. (Author/HLM)

The author describes an instructional film program for counselors-in-training that employs a teaching strategy based on the principle of counselor therapist developmental tasks. The tasks are specific enough for the majority of students to grasp the concept or learn the skills, yet are not so finite as to be of dubious relevance to the complex…

The creation of "areas" designed for conflict resolution has been an effective method of teaching important communication skills. Elementary youngsters (K-6) who may be at odds with one another are placed in a situation that is conducive to generating face-to-face interaction. The location of "conflict areas" should be strategically chosen,…

A preschool program, concerned with the affective component of the educational process for infants and toddlers, has adopted specific educational objectives as well as guides for interactions. Examples of preschool situations illustrate implementation of program. (CS)