This article presents a systemic, research-based cause analysis model for use in the field of human performance technology (HPT). The model organizes the most prominent barriers to workplace learning and performance into a conceptual framework that explains and illuminates the architecture of these barriers that exist within the fabric of everyday…

Determining the worth and effectiveness of training used within a military environment is the same accountability responsibility that educational organizations, businesses, and social agencies are charged with for improving programs and services to society. The need for accountability implies the process of evaluation, particularly in governmental…

This article introduces a new international model that focuses on culture while including familiar elements of human performance technology (HPT). HPT adaptation for cultural differences is an essential part of our profession. We must be sensitive and flexible to succeed in an ever-changing global environment. (Contains 1 figure.)

This case study describes the step-by-step application of the traditional human performance technology (HPT) model at a premier kayak company located on the coast of North Carolina. The HPT model was applied to address lost revenues related to three specific business issues: misinformed customers, dissatisfied customers, and guides not showing up…

Drawn by a vision of solving performance problems in a systematic, systemic and results-based approach, training professionals are turning to human performance technology (HPT). However, many who try to implement HPT find themselves struggling to measure the improvements their interventions are designed to achieve. Ford notes that these…

Although behavioral objectives communicate instructional intent, they lack the detail needed to make decisions about design, intervention, and development. Proposes "proformas" as a more complete and accurate way of defining performance. Describes the "language of work" model, discusses its elements: input, conditions, process,…