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Direct linkJames Knapp III – ProQuest LLC, 2021
Gaps in human performance resulting from a lack of skills and knowledge require solutions -- interventions. The process of selecting the most effective intervention (solution) for closing a skills and knowledge gap--such as classroom training, e-Learning, Structured on-the-job Training (SOJT), or job-aid--is a fundamental and vital practice for…
Descriptors: Intervention, Performance Technology, Knowledge Level, Improvement
