Social service agencies and practitioners are continually challenged to provide services that are effective for, and reflective of, cultural and religious diversity. Qualitative interviews were conducted with 50 social work practitioners in four Canadian cities to gain insight into methods of practice that are culturally sensitive for work with…

Presents framework for thinking about interactions between client and therapist systems in relation to participants' personal explanatory systems and models of reality. Examines therapist contributions to forming structures, elements of covert interview of therapist performed by client system, model for therapist training, and case presentation…

By using carefully developed questions during the early stages of counseling, counselors can "open the door" for clients to feel comfortable discussing spiritual or religious themes in counseling. This process of incorporating spirituality into counseling may involve a paradigm shift and additional training for counselors; thus, guidelines are…

This self-instructional module, one volume of a series of competency-based modules in human relations skills for occupational specialists, is designed to introduce the specialist to some of the more general and commonly used counseling techniques and procedures, and to assist them in the acquisition of basic counseling skills. Other modules in…

This manual summarizes and highlights basic considerations in interviewing children. The relationship between interviewing for data collection and interviewing within the counseling or psychotherapeutic context is discussed. The Interviewer's Functional Checklist is presented to provide a method for self-evaluating interviewer behavior, and for…

The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)

This manual on peer counseling in higher education describes the theory and techniques used for this practice. The first chapter, on academic peer counseling, uses V. Tinto's synthesis of the literature to illustrate the theory and stages of peer counseling based on academic and social integration models. The second chapter discusses the qualities…