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Direct linkKaschig, A.; Maier, R.; Sandow, A.; Lazoi, M.; Schmidt, A.; Barnes, S.-A.; Bimrose, J.; Brown, A.; Bradley, C.; Kunzmann, C.; Mazarakis, A. – IEEE Transactions on Learning Technologies, 2013
The level of similarity of knowledge work across occupations and industries allows for the design of supportive information and communication technology (ICT) that can be widely used. In a previous ethnographically informed study, we identified activities that can be supported to increase knowledge maturing, conceptualized as goal-oriented…
Descriptors: Learning Activities, Technology Uses in Education, Best Practices, Telephone Surveys
Held, Carsten; Duncan, Glen; Yanamandram, Venkat – International Journal of Learning and Change, 2013
The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…
Descriptors: Knowledge Management, Models, Financial Services, Industry
