A discussion of survey methodology for investigating second language programs and instruction examines two methods: oral interviews and written questionnaires. Each method is defined, and variations are explored. For interviews, this includes individual, group, and telephone interviews. For questionnaires, this includes self-administered and…

A discussion of in-depth interviewing as a method for research on language teaching and learning situates the technique within the continuum of research methodology and differentiates it from quantitative research methods. The strengths and weaknesses of in-depth interviewing are examined, methods of sampling are discussed, and advice on the…

This handbook, which is intended for educators, managers, and union leaders responsible for workplace development, outlines a four-phase collaborative approach to assessing a work organization's overall education needs and specifying a range of activities to meet the identified needs. Discussed in the introduction are the purposes of the handbook,…