As the number of large federal programs increases, so, too, does the need for a more complete understanding of how to conduct evaluations of such complex programs. The research literature has documented the benefits of stakeholder participation in smaller-scale program evaluations. However, given the scope and diversity of projects in multi-site…

The purpose of this study was to assess staff and client perspectives on the Internet-based Journey Mapping program evaluation tool. A drug court program was chosen for a case study research design. Six staff and 10 clients participated in interviews and observations, and also responded to a questionnaire. A staff survey provided additional data.…

This study of 67 chronically mentally ill outpatients examined subjective Quality of Life Scores from A. Lehman's Quality of Life Interview. Results suggest a model of life satisfaction in which instrumental and affiliative needs comprise significant portions of life satisfaction. Implications for other quality of life and life satisfaction…

Quantitative and qualitative measures of patient satisfaction with psychiatric outpatient services were compared in interviews with 263 outpatients. Results indicate that expressions of dissatisfaction appear mainly in open-ended questions. Focus on the questions and acceptability of the data gathering procedure appears to influence responses…

The current status of Computer-Assisted Telephone Interviewing (CATI) is reviewed with special attention to microcomputer-based systems. The primary conclusion is that CATI systems can aid in the administration of telephone surveys in addition to reducing sources of survey error, but CATI systems are neither inexpensive nor easily implemented.…

A between method triangulation strategy was used to evaluate a process for long-range program planning. One study team conducted interviews and the other used a mail questionnaire. The resulting problems in coordination between teams are discussed. (Author/GDC)

A stratified probability sample of 4,745 adults in Colorado was surveyed to determine the need for alcohol, drug abuse, and mental health services. Findings that variation in need prevalence across 48 subareas of the state substantially challenge the assumptions of a uniform rate of need in a state. (SLD)

Examined whether computer assisted self-interview (CASI) alcohol, tobacco, and drug use surveys are feasible with 2,296 7th, 9th, and 11th graders in 2 communities. CASI surveys did not increase reported rates of substance abuse, but did improve the speed of data processing and decrease missing data. (SLD)