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Adoption and Adaptation in the Use of Transaction Processing Systems: The Case of OCLC Software.
Peer reviewed Peer reviewed
Cole, Elliot; McCain, Katherine W. – Information Processing and Management, 1985
Library usage study of OCLC network-provided software and services indicates most users make local modifications to standard practices. Findings are discussed in terms of network models for decision making in software use; methodology of software user studies; and diffusion of innovation processes in postimplementation stages of transaction…
Descriptors: Computer Software, Decision Making, Diffusion (Communication), Innovation
End-User Information-Seeking in the Energy Field: Implications for End-User Access to DOE/RECON Databases.
Peer reviewed Peer reviewed
Case, Donald; And Others – Information Processing and Management, 1986
The U.S. Department of Energy (DOE) software research and development project described explores information seeking behavior of end-user energy experts and develops software offering tutorials on front-end use of DOE/RECON databases and active help in performing online searches. Software development is described and results of prototype testing…
Descriptors: Computer Software, Databases, Energy, Information Needs
Information Retrieval Evaluation in Practice: A Case Study Approach.
Peer reviewed Peer reviewed
Smithson, Steve – Information Processing and Management, 1994
Outlines problems involved in information retrieval evaluation and suggests a more user-centered interpretive approach. A longitudinal study that examines evaluation through the information-seeking behavior of 22 case studies of actual users is described; and relevance judgments, effectiveness ratios, and analysis of document failures are…
Descriptors: Case Studies, Evaluation Methods, Evaluation Problems, Information Seeking