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| Critical Incidents Method | 1 |
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| Marrelli, Anne F. | 1 |
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Direct linkMarrelli, Anne F. – Performance Improvement, 2005
This sixth article in the Performance Technologist's Toolbox series focuses on the critical incident method of data collection. Critical incidents are narrative descriptions of important events that occur on the job and how employees behave in those situations. Critical incidents document the work context, the specific situation that arose, the…
Descriptors: Work Environment, Critical Incidents Method, Interviews, Personal Narratives
