Purpose: The purpose of this paper is to advance a classification of satisfactory and unsatisfactory critical incidents of student-university relationships at German universities. Design/methodology/approach: Using the Critical Incident Technique (CIT), this paper reports the results of an exploratory study of 15 tertiary education students at…

In a time of economic turmoil, finding executive managers with high potential is increasingly important in the business world. Structural constraints (such as flexibility and reactivity linked to constant environmental change), and demographic trends (such as replacement of leaders who retire) are two challenges, among others, that companies have…

Selecting and evaluating general surgery residents were studied using the Critical Incident Technique for 235 critical incidents identified by 10 faculty members and 4 senior residents. Derived categories of behavior to define surgical competence were used to develop an interview evaluation form and a handbook for interviewing applicants. (SLD)

In order to validate the methodology used in the study by Jose-Marie Griffith and Donald W. King that is reported in "New Directions in Library and Information Science Education," this study examined the management competencies of middle managers in 11 large academic research libraries in the Midwest. The goals of the project were to provide a…

The purpose of the study reported in this chapter was to determine if senior evaluation consultants experienced stages of growth in their practice similar to the small business development stages described by Bruce and Scott, to identify the stimuli that led to those changes, to determine what the consultants learned from these incidents, and to…