A study investigated the listening experiences of American university students who interviewed people from other cultures as part of a class project. A total of 103 individuals from African, Asian, European, Latin American, and Middle Eastern cultures were interviewed. Each of the American interviewers described his/her perceptions of five…

To manage classrooms successfully, teachers must monitor carefully the relationships between their own actions and those actions' intended and unintended results, since erroneous perceptions of these relationships can cause problems. Teachers can act inappropriately when their goals are mistaken, as for instance when they develop false…