The purpose of this study was to assess staff and client perspectives on the Internet-based Journey Mapping program evaluation tool. A drug court program was chosen for a case study research design. Six staff and 10 clients participated in interviews and observations, and also responded to a questionnaire. A staff survey provided additional data.…

Guidelines are presented for the development of a system for the appraisal of the performance of community college administrators. The importance of such a system to the college's overall success is discussed first, followed by descriptions of seven common evaluation procedures: (1) unstructured essays by supervisors or subordinates describing the…

Selecting and evaluating general surgery residents were studied using the Critical Incident Technique for 235 critical incidents identified by 10 faculty members and 4 senior residents. Derived categories of behavior to define surgical competence were used to develop an interview evaluation form and a handbook for interviewing applicants. (SLD)

A variety of assessment methods and instruments can and should be used to evaluate the performance of individuals and groups. Some possible assessments are described, including (1) adaptive testing; (2) anecdotal records; (3) assessment centers; (4) behavioral checklists; (5) behaviorally anchored rating scales; (6) checklists; (7) computerized…