This article is aimed at revealing the foundations of the formation of the official loyalty among the cadets of higher education institutions of the FPS of Russia by the institutions staff, and first of all, by the faculty. Leading methods of research of this problem in this article were: the analysis of scientific papers and official documents,…

Knowledge management has proven to be a sustainable competitive advantage for many organizations. Knowledge management systems are abundant, with multiple functionalities. The literature reinforces the use of workflow automation with knowledge management systems to benefit organizations; however, it was not known if process automation yielded…

Most employees do not like to be evaluated because they fear the process and people involved. Although optimal performance evaluators can minimize people's anxieties about being assessed, actual performance evaluators can perpetuate employees' fears and, worse, lower their job performances and morale. A case study illustrates the actions of an…

The authors investigated whether supported employees are perceived on an equal basis within the workplace by their nondisabled worker colleagues. Three types of social relationships were considered in a workplace context ("work acquaintances," "work friends," and "social friends") in order to examine whether the types of social relationships that…

Performance reviews, while stressful, can prepare employees for the next stages of their career. The best performance reviews are those where the supervisor knows the employee's skills and talents and offers suggestions on how to use those talents to develop other areas of job performance and professional growth. In this article, the author…

Examined the conversational structure of questions and answers in a performance appraisal interview between a manager and an employee. Results demonstrated that both the manager and employee used question-and-answer pairs to demonstrate their understanding of the expectancy to ask and answer questions and to provide sequential implicativeness and…

This sixth article in the Performance Technologist's Toolbox series focuses on the critical incident method of data collection. Critical incidents are narrative descriptions of important events that occur on the job and how employees behave in those situations. Critical incidents document the work context, the specific situation that arose, the…