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Todorinova, Lily; Huse, Andy; Lewis, Barbara; Torrence, Matt – Public Services Quarterly, 2011
Declining reference statistics, diminishing human resources, and the desire to be more proactive and embedded in academic departments, prompted the University of South Florida Library to create a taskforce for re-envisioning reference services. The taskforce was charged with examining the staffing patterns at the desk and developing…
Descriptors: Interviews, Reference Services, Library Services, Decision Making

Turock, Betty J. – Library and Information Science Research, An International Journal, 1984
Reports on research undertaken to develop model for planning and evaluating regional multitype library networks that engage in resource sharing. Identification and interdependence of eight organizational variables (planning, governance, funding, communication and delivery, configuration, administration, evaluation, and success) based upon members'…
Descriptors: Data Collection, Hypothesis Testing, Interviews, Library Administration