Techniques employed in the study included: an examination of the relevant literature; actual visitation and interviews with directors, associate directors, assistant directors, heads of appropriate divisions of the selected and other libraries, vice-presidents for business and finance, deans, budget officers and budget managers of the institutions…

Data regarding current services in hospital libraries of the metropolitan Detroit area form the nucleus of this study. The purpose of this study is two-fold: (1) to ascertain what services are given to users of hospital libraries and (2) to determine the value of the inventory as a means for obtaining information on user-services in hospital…

A low cost approach to measuring materials availability in small- or medium-sized libraries using an interview questionnaire is described in detail, along with an application of this approach. A rationale for using this method is provided, as well as guidelines for conducting such a survey. Facts of the study are discussed, including objectives,…

Library surveys are a means to an objective examination of the library and its services, helping to clarify the purposes that are being served and to assess the methods of providing these services. This survey was undertaken as a cooperative project of the seven public libraries of Summit County, Ohio. Its purpose was to develop a long-range plan…

Described in this report are the results of a survey of 27 libraries which had in operation 40 mechanized systems for acquisition, cataloging and circulation control. The libraries were selected on the basis of advanced performance in the state of the art of library automation. The overall trends show libraries increasing their use of on-line…

A study was conducted in the New York State Library (NYSL) during 1 week in October 1981 to determine characteristics of traffic rates, user intent, and user status of visitors. Visitors were counted and recorded at 15-minute intervals and a sampling of visitors was administered surveys on leaving the main portion of NYSL through the single public…

The various profiles and descriptions prepared as part of a nationwide study of library and information center statistics and data practices are compiled in this report. Part I of the study contains agency profiles. These were prepared from responses to a questionnaire survey of over 3,500 State and Federal agencies, or units thereof, and almost…

This report describes the pilot data collections and post-questionnaire interview activities of the Council on Library Resources (CLR)/Online Computer Library Center (OCLC) Online Public Access Project. The background of the project is briefly described, the purpose and adminstration of the post-questionnaire interviews are outlined, and pilot…

Patron use of periodical indexes was studied by interviewing patrons on random basis as they used periodical and newspaper indexes. A questionnaire was designed to gather information on citation elements, how patrons locate magazines in library, and how they use university's serials holdings list. Seven references and questionnaire are appended.…

This CLIP (College Library Information Packet) offers a compilation of surveys and other methods of inquiry into user satisfaction submitted by college libraries around the United States developed to obtain feedback from the clientele they serve. In April 1995, surveys were mailed to 265 college and small university library directors, and the…

Examines correctness of answers received to reference questions in Maryland public libraries and investigates three categories of variables that might affect that correctness: resources (number of volumes, subscriptions, staff, setting); demand (contact, busyness); and behaviors (negotiation of inquiry, interest in question, comfort with question,…

This survey and questionnaires addressed to library personnel in the 51 arts and science colleges affiliated with the University of Calicut (India) and interviews with a representative group of students and teachers to assess the status and grades of librarians, their educational and professional qualifications, supporting staff, and their…

Book condition surveys have been conducted in several large research libraries in the United States to determine the extent of book deterioration in those libraries. This paper outlines the steps for conducting a brittle book survey adapted from more comprehensive surveys to assess the extent of paper brittleness of the book collections in a small…

Investigation of end-user searching at National Library of Medicine reveals that volume of searching is related to convenient placement of terminal; slightly fewer than half of potential searchers search for themselves; practices of pharmacists and pathologists do not differ in important ways; end-user searchers perform simple searches. (86…

Reports intensive survey of medical library users in Oxford teaching hospitals and university science departments that employed six survey techniques (interview, questionnaire, feedback form, direct observation, reference-tracing experiment, library record analysis). Three distinct user types (practitioner, researcher, practitioner-researcher)…