Purpose: This paper aims to provide an overview of the development of learning organization concepts from the perspective of Dr. Michael Marquardt and presents an interesting evolution of his work spanning three decades in the learning organization field. Design/methodology/approach: Through a conversation with a thought-leading scholar, Dr.…

Health care organizations are facing rapid changes, frequently involving modification of existing procedures. The case study reported here examined change processes and learning in a health care organization. The organizational change in question occurred in the emergency clinic of a Finnish central hospital where a new action model for…

Purpose: Radical changes and increasing competition in the global economy and markets lead enterprises to change their business policy and activities. This process demands the creation of effective organizational learning mechanisms. This paper seeks to illustrate how three service organizations designed and utilized organizational learning…

Purpose: Based in the discipline of applied consultancy-research, this paper seeks to present a synthesis-review of the social dynamics underlying the stalled negotiations of the United Nations Framework Convention on Climate Change. Its aim is to enhance understanding of the processes involved, to offer a working agenda to the organizational…

The ever-increasing pace of workplace change is well documented in the literature, yet little is known about how an individual adapts to significant change in the workplace. Continuous learning is key to successful adaptation; however, are employees' adaptation to change influenced by their approaches to learning? The purpose of this study was to…

This paper describes in detail the narrative approach taken in a study of a particular facet of learning in the workplace--how people make sense of change. In unstructured in-depth interviews, employees were encouraged to tell their stories about their organisations, revealing details about the organisational culture and the ways in which this…

This paper presents a set of three integrative exercises created to help college students develop workplace skills through simulation. Interviewing, listening, providing feedback, setting goals, empowering, coaching, managing change, handling conflict, and making decisions are clustered and modeled at intervals that synthesize course learning.