Organizations interested in increasing their user experience (UX) capacity lack the tools they need to know how to do so. This dissertation addresses this challenge via three major research efforts: 1) the creation of User Data Spectrum theory and a User Data Spectrum survey for helping organizations better invest resources to grow their UX…

Background/Context: Mixed methods research conveys multiple advantages to the study of complex phenomena and large organizations or systems. The benefits are derived from drawing on the strengths of qualitative methods to answer questions about how and why a phenomenon occurs and those of quantitative methods to examine how often a phenomenon…

Effective professional development for school principals is crucial to the successful administration of schools, especially during periods of change resulting from policy mandates. The Louisiana Legislature has passed legislation in an attempt to reform education in the state. During this same period, the Board of Elementary and Secondary…

Professionally developed and freely accessible through the Internet, scientific data maps have great potential for teaching and learning with data in the science classroom. Solving problems or developing ideas while using data maps of Earth phenomena in the science classroom may help students to understand the nature and process of science. Little…

Describes a study that used interview data to adapt SERVQUAL, a survey to determine customer perceptions of service quality, to LibQUAL[TM], a Web-based survey to investigate users' perceptions of library service quality. Offers hypotheses regarding how data was categorized as it was. (Author/LRW)

Data from interviews, surveys, and archival records were used to examine gifted education policy implementation in Missouri. The study found that school districts tend to use a programmed approach to policy implementation when identifying gifted students with state guidelines usually being used prescriptively. Results suggest a need for greater…

The efficiency and appropriateness of the cassette tape as a data collection medium was considered in this survey. A 19-item questionnaire was mailed to 117 agricultural teacher educators who had served at foreign locations. Most of the questions solicited qualitative data about their experiences, problems, and accomplishments. Respondents were…

Evaluators usually assume that the data they receive are valid, or at least, that the data reflect that which is being evaluated. In a recent evaluation in a large southern school district, evaluators compared their raw interview notes with interview notes edited by the teachers interviewed or project staff. The program evaluated was Project SEED,…

A discussion of survey methodology for investigating second language programs and instruction examines two methods: oral interviews and written questionnaires. Each method is defined, and variations are explored. For interviews, this includes individual, group, and telephone interviews. For questionnaires, this includes self-administered and…