This paper discusses the relevance of the discourse-based interview (DBI) for holistic research and access to more layers of meaning in the study of complex phenomena. We draw on our own work in workplace discourse and relevant research from different linguistic traditions, particularly sociolinguistic inquiry. We reflect on the potential of DBI…

Emotion characterises learners' feedback experiences. While the failure-to-fail literature suggests that emotion may be important, little is known about the role of emotion for educators. Secondary analyses were therefore conducted on data exploring 110 trainers' and trainees' feedback experiences. Group and individual narrative interviews were…

Islam underlines equality between women and men regarding their spiritual and intellectual potential. However, given interpretations of religious texts are often availed to suppress women in most Muslim societies, with serious implications for gender equality in the domestic and the professional spheres. This article draws on data from a study of…

This article reports on research addressing the role of incident reporting at the workplace as a textual representation of lean management techniques. It draws on text and discourse analysis as well as on ethnographic data, including interviews, recorded interaction, and observations, from two projects on workplace literacy in Sweden: a study in…

This paper draws on the KINSA project (The Communicative Situation of Immigrants at Swedish Workplaces), which aimed to identify communicative factors that have a positive impact on the integration of second language speakers in the workplace and in their immediate work team. The focus here is on humour and swearing as strategies for doing…

Purpose: This paper aims to illuminate and analyse the participants' experiences of the influences of a dialogue intervention. Cooperation and coordination in health care require planning of dialogically oriented communication to prevent stress and ill health and to promote health, well-being, learning, and efficiency in the organisation.…

This paper investigates native speaker (NS) and non-native speaker (NNS) interaction in the workplace in computer-mediated communication (CMC). Based on empirical data from a 10-month email exchange between a medium-sized British company and a small-sized Italian company, the general aim of this study is to explore the nature of the intercultural…

Recent investigations into the UK National Health Service revealed doctors' failures to act with compassion and professionalism towards patients. The British media asked questions about what happens to students during their learning that influences such behaviour as doctors. We listened to 200 medical students' narratives of professionalism…

The hospital critical care unit provides an authentic, high-stakes setting for studying reasoning, argumentation, and discourse. In particular, it allows examination of structural and pragmatic features of informal collaborative argument created while participants are engaged in familiar, meaningful activities central to their work. The nursing…

In a research project investigating the underrepresentation of women in leadership in physical education within the context of workplace cultures and teachers' lives and careers, subtle effects of power were found to be influential. This article outlines the analytical framework that was used for the discourse analysis of interviews from this…

This paper examines a high school apprenticeship program with a focus on the opportunities for "expansive" learning within three different contexts: schools, the training centre and worksites. The authors assume that while young people differ in the degree to which they engage in learning within different sites, the institutional…

Purpose: The purpose of this paper is to highlight some methodological problems concerning the neglect of participants' voices by workplace ethnographers and neglect of the highly interactional and co-constructive nature of research interviewing. The study aims to use discourse analysis, to show the phenomena of workplace learning and expertise to…