Curb cuts and automatic doors are a commonplace in the physical world as they provide access to our buildings for persons with disabilities. In the world of the web, millions of individuals have the legal right to rely on electronic curb cuts so they too can access the web. To this end, a new generation of information systems graduates must…

Many efforts to improve the interplay between usability evaluation and software development rely either on better methods for conducting usability evaluations or on better formats for presenting evaluation results in ways that are useful for software designers and developers. Both of these approaches depend on a complete division of work between…