An evaluation of the Kentucky Expanded Food and Nutrition Education Program used the critical incident technique to (1) identify on-the-job behavior to determine critical job requirements and (2) draw implications for training. The aides identified continuous personal contact with clients and an enthusiastic attitude as crucial to success.…

A study of tasks and duties performed by 4-H agents employed by the Iowa Cooperative Extension Service identified seven critical duty areas: recruit, train, and utilize lay leaders; conduct programs; prepare specific program plans; respond to client requests for information; prepare annual plan; develop public relations; and assess community…

During an evaluation of the Kentucky Expanded Food and Nutrition Education Program (EFNEP), the critical incident technique was used to measure successful and unsuccessful events encountered by the paraprofessional EFNEP aides: (1) To identify on-the-job behaviors and attitudes of EFNEP aides to determine critical job requirements and (2) to draw…