Researchers in the field of instructional design and educational technology journals usually focus on the practice of instructional design; however, the management and leadership of instructional design has typically received little emphasis. Recent studies have investigated the competencies associated with effective leadership and management of…

Unlike training and professional development, hiring faculty for online teaching remains underexplored by scholars. It is imperative that faculty hiring be approached thoughtfully and strategically so that institutions can deliver quality online instruction in alignment with their missions, visions, and values. To address this need, this article…

Numerous articles and documents have been written about the management of distance education. Yet, no studies have investigated the perceptions of faculty with regard to instructional support, and whether their perceived organizational support has a relationship to faculty motivation, commitment, and satisfaction in relation to distance…

At the University of Florida, in Spring 2003, more than 32,000 individuals enrolled in courses using the centrally-supported Course Management System (CMS). Because less than 1 full time equivalent (FTE) was allocated to support the CMS, this created problems for both users and support providers. In the face of rapid growth, support resources for…