Covers the job inventory process and the process of operations analysis as they help one refine the sales job into target outcomes and behaviors toward which training can be directed. (EB)

This is a critical analysis of kinds of job tasks (transmission of communication, development of management skills, changing employee attitudes) performed by 717 industrial supervisors in 110 Ohio industrial firms. Four tables are included. (LY)

A proposal for librarianship which leaves the role of technician to the computer and the apprentice and provides the librarian the opportunity to serve as a reader and teacher who is in constant contact with students and scholars. (RM)

Provides a definitive guide to the tools and terms of competency modeling, the idea of testing for competence rather than intelligence. (JOW)

Discusses the impetus for considering new terminology for the field of communication. Presents four categories to consider as alternative labels to describes what many "technical writers" actually do: information developer of functional analyst, interface professional, project manager, and information manager. (SR)

Correctional officers (176 of 344 sampled) completed a task inventory that included 5 bogus tasks in a false reporting index. Degree of false report was related to the type of rating scale used. Overall, 45% indicated they performed tasks that were not part of the job. (SK)

The Position Classification Questionnaire (PCQ) and task inventory method (TI) were used to study the same work functions. PCQ divided functions into 16 classes for wage/salary determination. TI divided them into 28 classifications for training purposes. The two approaches were considerably different in their approach to how work should be…

Technological advances have created unlimited opportunities in education. Training and technology have merged to create new methods referred to as technology-based training. The purpose of this study was to identify organizations that hire agriculture and life sciences students for positions involving technology-based training and identify…

This paper proposes a matrix structure for training Supply Chain Management (SCM) professionals. It is an innovative programme structure that combines two approaches: cross-border and inter-organisational. It enables the students to comprehend complex and specific business environments and to understand the diverse nature of SCM systems in both…

A look at how audiovisual technicians can help directors by producing media software, performing simple maintenance techniques, and distributing media hardware. (HB)

This paper defines and describes the tasks of the principal, determines the frequency and duration of these tasks, examines their functions within the context of the school as a formal organization, and analyzes the principal's tasks in light of some more general formulations regarding the nature of managerial work. (Author/IRT)

Presents a successful, systematic, legally defensible training needs assessment (TNA) and discusses the importance of conducting one. Includes sample materials. (JOW)