More than half of information technology (IT) outsourced projects fail, primarily due to a lack of effective management practices surrounding the outsourcing end-to-end process. Ineffective management of the IT outsourcing (ITO) process affects organizations in the form of higher than expected project costs, including greater vendor switching or…

Purpose: The purpose of this article is to show the foundational place that communication theory and its practice occupies in functioning work systems. Design/methodology/approach: This paper defines the word communication in terms of the creation and interpretation of displays, describes what it means to have a theoretical foundation for a…

In a previous ethnographic study (Sebrant, 2000) a social constructionist view of how social identity is produced among professional groups in Swedish healthcare was developed. Looking at the workplace as an important environment for identity construction suggested that these processes were conditions for learning. The purpose of this paper is to…

Work in America'' study reports on company efforts to deal with employee discontent. (Editor)

This examination of technological change and its impact on library jobs explains from the historical perspective how technology absorbed much routine work and created the potential for more challenging jobs. Factors to be considered in redesigning jobs to accommodate both technological innovation and human values are discussed. (MBR)

This manual is intended for job developers and people working in educational, vocational, and training organizations with responsibilities for job development and placement. It is designed to help them perform their responsibilities more effectively by making them more responsive to market needs and more efficient in executing their…

Argues that changes in the industrial output of other nations, and the stridency of today's workers have made businessmen more aware of the need to find solutions to the problems facing them, and explores job enlargement, modified workweeks, and the psychology of responsiveness. (JM)

The 1978 reauthorization of the Comprehensive Employment and Training Act (CETA) introduced a new title, Title VII: the Private Sector Initiative Program (PSIP). This title instructs Prime Sponsors to form a new kind of intermediary organization, a Private Industry Council (PIC), which has the major objective of increasing the opportunities of…

Two current economic dilemmas concern how to increase the supply of money without risking further inflation and how to influence wage-price decisions. The major purposes of the conference presented in this document were to define a national incomes policy, to explore alternative approaches to wage-price decisions, and to assess their implications…

Written with the student audience in mind, this book is about the motivational determinants of behavior in work organizations. For practicing managers, helpful information may be found in the chapters dealing with day-to-day motivational problems. Three chapters deal specifically with motivational theory, and five chapters emphasize research and…

The book is primarily concerned with understanding the causes of and prescribing cures for the obsolescence of knowledge and skills among professionals. The focus is on the role of the organization in creating, as well as overcoming, obsolescence. Since management bears much of the onus for allowing obsolescence to occur, it is only just that it…

The proceedings are taken from a conference designed to encourage and develop dialogue between government planners and railroad industry leaders on public support for railroad training. The conference agenda, opening remarks, keynote address, and speeches on management and labor perspectives introduce the report. The conference proceedings are…

This quarterly journal contains abstracts of 150 of the documents recently included in Project SHARE automated database. (Project SHARE is a national clearinghouse for improving the management of human services.) The journal is divided into four parts: the abstracts themselves arranged in alphabetical order by title, a list of personal and…