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Direct linkHuang, Yao; Klein, James D. – TechTrends: Linking Research and Practice to Improve Learning, 2023
Mobile performance support systems (MPSS) involve the use of handheld and wearable devices to assist workers to complete job tasks that are not tied to a fixed location. This paper acknowledges MPSS as an emerging human performance technology (HPT) intervention and distinguishes the differences between mobile learning and MPSS. MPSS focuses on…
Descriptors: Telecommunications, Handheld Devices, Electronic Equipment, Information Technology
Nguyen, Frank; Klein, James D. – Performance Improvement Quarterly, 2008
For decades, training has been one of the most common interventions used by organizations to improve the performance of their employees and teach them new ideas and skills. But owing to the cost of developing and delivering training, organizations have adopted alternative ways to enable employee performance while reducing the cost and minimizing…
Descriptors: Taxes, Job Performance, Correlation, Performance Technology
Vadivelu, Ramaswamy N.; Klein, James D. – Performance Improvement Quarterly, 2008
Recent research in the areas of human performance technology (HPT), organizational development, and cross-cultural training has suggested the need for developing managerial competencies that are effective in diverse cultural settings. Some competencies such as technical proficiency, knowledge of company systems, adaptability, and the ability to…
Descriptors: Cultural Differences, Foreign Countries, Performance Technology, Organizational Development
Nguyen, Frank; Klein, James D.; Sullivan, Howard – Performance Improvement Quarterly, 2005
Electronic performance support systems (EPSS) deliver relevant support information to users while they are performing tasks. The present study examined the effect of different types of EPSS on user performance, attitudes, system use and time on task. Employees at a manufacturing company were asked to complete a procedural software task and…
Descriptors: Comparative Analysis, Performance Technology, Context Effect, Manufacturing
Download full textGrise, Philip J.; Klein, James D. – 1987
A study sponsored by the Bureau of Adult and Community Education, Florida Department of Education, was conducted by the Center for Needs Assessment and Planning at Florida State University to compare the success of General Educational Development (GED) and traditional high school graduates in Florida's work force. (GED graduates account for about…
Descriptors: Dismissal (Personnel), Employer Attitudes, Employment Level, Employment Practices
