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Papa, Michael J. – Communication Research, 1990
Investigates the relationship between employee performance, new technology, employee communication network variables (activity, size, diversity, and integrativeness), and productivity at two corporate offices. Reports significant positive relationships between three of the network variables and employee productivity with new technology. Discusses…
Descriptors: Business Communication, Communication Research, Job Performance, Job Skills
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Papa, Michael J. – Southern Communication Journal, 1989
Investigates the relationship between communicator competence and employee productivity with new technology. Finds that employee communicator competence significantly affects employee performance with new technology; that employees receiving communicator competence training perform at significantly higher levels; and that past productivity also…
Descriptors: Case Studies, Communication Research, Communication Skills, Job Performance
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Papa, Michael J.; Tracy, Karen – Communication Research, 1988
Examines the relationships between communicator competence, listening ability, and frequency of task-related talk and employee performance with technology. Finds correlational evidence that these communicative abilities are related to employee productivity levels with new computer systems. (SR)
Descriptors: Communication Research, Communication Skills, Computers, Higher Education
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Papa, Michael J.; Papa, Wendy H. – Western Journal of Speech Communication, 1990
Investigates the relationship between employee performance with new technology and perceptual and communication factors. Finds strong correlational evidence that three aspects of employees' perceptions of a new technology's attributes and two types of messages affect their productivity levels with that technology. (MG)
Descriptors: Communication Research, Employee Attitudes, Job Performance, Multiple Regression Analysis
Peer reviewed Peer reviewed
Papa, Michael J.; Glenn, Ethel C. – Journal of Business Communication, 1988
Investigates the relationship between employee productivity with new technology and listening ability. Data entry employees from two divisions of a large corporation were given a standardized test to assess their listening ability. Results reveal that employees who received listening training performed at significantly higher levels than those who…
Descriptors: Business Communication, Case Studies, Communication Research, Communication Skills