We examined reactivity of staff behavior to observations of their work performance. After training 2 job coaches to reduce completion of break activities for supported workers, we evaluated job-coach behavior using both conspicuous and inconspicuous observations. Results indicated that both coaches completed none of the activities when…

A study evaluated an off-site/on-site program for reducing job coach assistance provided for three adults with severe multiple disabilities in a part-time community job. On-the-job assistance was reduced, while the individuals received more traditional day services when not at work. No adverse effects on productivity were observed. (Contains…

In two studies, three clinicians were assisted in using an outcome management approach to supervision for improving the work performance of their staff assistants. Using vocal and written instructions, feedback, and modeling, each clinician was assisted in specifying an area of staff performance (or consumer activity related to staff performance)…

A national survey of 464 directors of psychology or directors of residential services for public facilities for persons with mental retardation examined procedures used to reinforce work performance of direct-care staff. Managers most frequently used increased staff involvement in management decision making, performance feedback, recognition, and…

A study evaluated a prework assignment for predicting work-task preferences among three adults with severe multiple disabilities prior to supported employment. The assessment compared worker selections from pairs of work tasks drawn from their future job duties. The assessment accurately predicted tasks that the workers preferred to work on.…